Terms of service

Order Process

• Submit your order by Sunday at 6:00 PM.
• For delivery, select your City/Town and choose the delivery rate that applies to your total purchase.
• On Monday, we will place your order with all selected vendors.
• We will confirm any discrepancies on Monday, as inventory from ranches can vary based on availability for that year.
• Note: As each ranch can run out of stock, we will notify you if an item is unavailable and offer an alternate where possible.
• Orders are collected throughout the week to ensure freshness on your delivery day. We will confirm your delivery day.

On the Day of Delivery

• You will receive an email and text confirmation as soon as your order has been delivered.
• You are responsible for retrieving your order from the delivery location.
• If you are in an apartment building and do not answer, your order will be left at the closest accessible location in or around the building.
• We are unable to provide ETAs due to the many variables involved in our delivery routes.
• Once we have delivered your order, if you leave it to go bad we will not negotiate any returns.

We pick up from the vendors and sort and distribute to you directly, so you may have multiple options to order from.