Shipping policy

Procedures and Terms of Delivery

How We Operate

  • We deliver using minivans kept cold in summer, using cargo blankets and ice blankets to keep products frozen.
  • We load up early in the morning to provide the earliest delivery possible.
  • Orders are left on your doorstep. You will receive an email and text notification when delivered.
  • It is your responsibility to retrieve your order promptly upon delivery.
  • Our drivers cover a large area of the province. Weather and road conditions affect delivery times — we are unable to provide ETAs.
  • Our team starts at 6:00 AM and delivers until 6:00 PM.
  • In the unlikely event that delivery cannot be made on the scheduled day, we will contact you to make alternate arrangements. In some cases, our dispatch may decide to deliver past 6:00 PM.

* By proceeding with your order for delivery, you acknowledge that you have read and understand these procedures and terms.